Frequently Asked Questions

Get answers to common questions about Pick-Up Service (Add-On).

After you add the Pick-Up Service (Add-On), we'll call to confirm pickup details, preferred vendor, delivery time, and any presentation notes. On appointment day I collect the item from the vendor and have it ready at the massage location.

We can typically pick up flowers, small gifts, or bakery items. Very large, hazardous, or perishable items needing special transport may be declined; we'll notify you during the confirmation call and suggest alternatives.

Book the add-on when scheduling the massage whenever possible. Same-day pickups may be available depending on vendor hours and distance; we'll confirm timing and any extra fees during our pre-appointment call.

Yes — after purchase we'll call to confirm vendor name, pickup time, recipient name, directions, and any special notes so the presentation matches your expectations.

The listed add-on covers pickup labor and coordination within Rio Rancho. Additional charges may apply for long-distance vendor travel, rush orders, parking fees, or special handling; you'll be informed before pickup is confirmed.

Generally yes — we work with Flowers and Things and most local shops in Rio Rancho. If a vendor has unique pickup policies we'll discuss alternatives and coordinate timing to ensure your item is ready for the massage.